The Dataddo Community Forum: A Place for Support, Feedback, Resources

By Jack Zagorski | 3 min read

Did you know that Dataddo now has a dedicated Community Forum where Dataddo users can come together to support one another, find valuable resources on how to work with data, and give feedback on the Dataddo platform?

It's the go-to support hub for all Dataddo users, whether seasoned data engineers or business professionals just getting started with data integration.

Our Solutions Architects moderate the platform and proactively add resources to help Dataddo users address common issues.

Fact: Connections between certain services behave differently than connections between other services, due to the fact that each service has a unique application programming interface (API). The best insights on how to use our platform, therefore, tend to come from hands-on experience. This is the place to learn and share best practices for using our platform. 

You can visit the forum here.

 Below are 4 reasons to join the Dataddo Community Forum. Click to skip down:
  1. Learn from other Dataddo users
  2. Learn from Dataddo's Solutions Architects
  3. Give feedback and suggest improvements to the Dataddo platform
  4. An opportunity to give back

Dataddo Community Forum screenshot

 

1. Learn from Other Dataddo Users

Sometimes, the fastest way to get an answer to a question is to ask other Dataddo users! Indeed, maybe your question has already been answered in the forum. Use the search and sort functions to cut through the noise and find exactly what you're looking for. Can't find it? Post a question!

This may be faster than opening a support ticket.

Users can build reputations by earning badges for contributions, making interactions more transparent.

 

2. Learn from Dataddo's Solutions Architects

Although the forum is a place for Dataddo users, our Solutions Architects actively moderate it. In case a question doesn't get answered by the community, we make our best effort to jump in and provide timely support.

We proactively post answers to common questions, as well as step-by-step guides with screenshots to help you solve common issues.

Again—this may be faster than opening up a support ticket!

 

3. Give Feedback and Suggest Improvements to the Dataddo Platform

We love it when our customers give feedback on our data integration platform. But giving it in a one-on-one email thread with your account manager or Solutions Architect is not always the best way to make your voice heard by us as a company.

The Dataddo Community Forum is an official place for leaving product feedback. We regularly analyze it and implement it!

 

4. An Opportunity to Give Back

Have you ever found a solution to a data problem that you just have to share with others? Happens to us all the time! That's why we post troubleshooting guides in the Community Forum.

This is your opportunity to share clever tips and tricks with other Dataddo users. Doesn't it feel good to give back? 

 

Join the Dataddo Community Forum Today

If you're already a Dataddo customer—or even if you're not—sign up to the Dataddo Community Forum today and start asking, sharing, learning, growing.

 

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Category: tips-tricks

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